If you would like to return an item please ship it to your regional warehouse. Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective. Promotional items (T-shirts, Shaker Cups, etc.) must be returned, if received with the original purchase. Full refunds may not be granted if these items are not returned.
Please contact our Customer Service Centre prior to sending the 'Return'.
#220-11 McKenzie Towne Avenue S.E.
Calgary, Alberta T2Z 0S8
Email : firstname.lastname@example.org
For the protection of our shoppers, it is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you.
Occasionally misprints occur on printed material, email promotions and on our web pages. In the event that an error does occur, we may not be able to honour the mistake.
In the event that one of your items is out of stock, we do not delay the rest of your order. Your order is shipped immediately. Backordered items are shipped as soon as they arrive, free of charge. If your order consists of only one item, we will notify you if your item is out of stock. We never substitute an alternate flavour, brand, or product. Back orders will be shipped out within 7-10 business days. Any backorders longer than 10 business days, we will contact you for alternative arrangements or E.T.A.
Orders delivered to all Provinces and Territories are subject to provincial taxation rules, which will be applied to your order at the online checkout.
If you receive an incorrect product within your order, please contact us by email ( email@example.com) immediately in order to correct as quickly as possible. All order discrepancies must be made within 14 days of order date. Please do not open the incorrect product received or it will void your right to return for correct product.